Work Schedule:
100% FTE, 40 hours per week. Shifts scheduled Monday through Friday between the hours of 8:30 AM – 5:00 PM. Hours may vary based on the operational needs of the department.

Pay:
UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Be part of something remarkable

Join the #1 hospital in Wisconsin where you’ll be the gateway to remarkable healthcare by providing excellent phone-based customer service!
Come facilitate and coordinate the care of our patients through effective and timely scheduling. This is a great role to start your career with UW Health. This position offers a wide range of growth opportunities to staff members dedicated to serving our patients!

We are seeking a Patient Scheduling Specialist to:
- Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
- Make outgoing phone calls to patients to schedule their appointments.
- Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Qualifications
High School Diploma or equivalent Required
Associate’s degree bachelor’s degree in business administration, Healthcare, or other related field Preferred

Work Experience
1 year of previous experience working in an office or customer service environment Required
Previous experience working in healthcare Preferred
Previous experience scheduling patients Preferred
Previous experience coordinating multiple activities in an office setting Preferred

Our Commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.

A Patient Scheduling Specialist to: - Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs. - Make outgoing phone calls to patients to schedule their appointments. - Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner. Qualifications. High School Diploma or equivalent Required. Associate’s degree bachelor’s degree in business administration, Healthcare, or other related field Preferred. Work Experience 1 year of previous experience working in an office or customer service environment Required. Previous experience working in healthcare Preferred. Previous experience scheduling patients Preferred. Previous experience coordinating multiple activities in an office setting Preferred. Our Commitment to Social Impact and Belonging. UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve. Job Description

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