The SAP University Competence Center (UCC) is responsible for supporting faculty and students at approximately 200 academic institutions throughout North America and Asia that participate in SAP's University Alliances program. The Technical Integration Engineer II will work in the SAP UCC at the Lubar College of Business. We are equipped with a modern data center and currently host over 60 SAP servers that support 25 unique training datasets. We perform the installation, maintenance, and support of SAP products installed on the SAP HANA and SUSE Linux Enterprise platforms. The SAP environment is virtualized using VMware. The Center is one of only two in the Americas, and its close partnership with SAP insures access and exposure to the latest SAP software.

• Participates in the evaluation of new vendor software releases and impact. Documents and communicates system enhancements or changes

• Serves as a point of contact for internal and external stakeholders, identifies needs, provides solution options, and communicates issue updates and resolutions

• Runs, maintains, and operates technical systems and infrastructure

• Integrates, identifies, troubleshoots, monitors, and resolves moderately complex, routine, and varied supported services, systems, network, and application problems according to established processes and procedures

• Configures, maintains, upgrades, develops, and tests IT systems and services in alignment with industry best practices

• Assists with the planning and coordination of system resources, upgrades, security, implementations, and integrations

• Plans and directs staff implementation of small to medium technical projects as needed

• Bachelor's degree in information technology management or related business field
• Demonstrated hands-on experience with SAP S/4HANA software
• Ability to explain the differences between on-premise and cloud ERP software and the merits of each
• Deep understanding of business processes and the critical need for ERP systems
• Self-motivated and able to solve problems creatively
• Ability to manage multiple tasks and priorities

• Previous experience in a customer-facing role
• Experience with analyzing and solving technical issues related to software installations
• Experience with curriculum and datasets developed by members of the SAP University Alliance program
• Understanding of server and datacenter technologies, including backup and recovery, storage, networking, power supplies, and HVAC
• Experience with creating master data (vendors/customers/materials) in SAP
• Ability to troubleshoot functional SAP issues that may arise

Interested applicants are required to apply online a provide a cover letter and detailed resume/CV that addresses your professional level work experience as it relates to all required and preferred qualifications. Finalist candidate(s) being considered for hire will be required to provide three professional/supervisor references through an external reference checking tool. References will not be contacted prior to candidates being notified. In instances where the Search and Screen Committee is unable to ascertain from the candidates’ application materials whether they meet any of the qualifications, they may be evaluated as not meeting such qualifications.

In instances where the Search and Screen Committee or PRP Administrator is unable to ascertain from a candidate’s application materials whether they meet any of the qualifications, they will be evaluated as not meeting such qualifications.

Deadline: May 27th at 11:59 pm

Suha Omari at somari@uwm.edu

Reasonable Accommodations
Pursuant to university policy, UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact uwm-jobs@uwm.edu or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials
UWM is a State agency and subject to Wisconsin’s Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.

CBC and Reference Check Policy
Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.

Annual Security and Fire Safety Report (Clery Act)
For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see or call UWM’s Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy.

Employment Authorization
In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.