Description

Under the direct supervision of the Director of Financial Aid, the Assistant Director of Financial Aid is responsible for ensuring the college and financial aid department are in full compliance with the standards set forth by the Department of Education for the administration of the Federal Student Aid and state aid programs. This position provides operational leadership for the daily administration of financial aid, ensuring timely, accurate, and compliant execution of all financial aid processes.

Characteristic Duties and Responsibilities (include, but not limited to)

ESSENTIAL DUTIES AND RESPONSIBILITIES

This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of the job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated on this description.

1. Oversee and execute all Return of Title IV (R2T4) calculations in accordance with federal regulations, ensuring accuracy, timeliness, and compliance.
2. Manage the packaging of federal, state, and institutional financial aid, ensuring awards are aligned with regulatory and institutional guidelines.
3. Assist with preparation for internal and external audits, ensuring all records and reports meet compliance standards.
4. Identify and implement database elements, queries, and reports. Monitor aid programs, conduct audits, and resolve eligibility discrepancies.
5. Serve as acting department lead in the absence of the Director, managing departmental functions and acting as the primary point of contact for staff and college stakeholders.
6. Develop and deliver financial aid training for staff and campus partners, providing ongoing guidance and technical support to ensure consistent and accurate application of policies and procedures.
7. Collaborate with the Director to interpret regulations and lead annual system setup and testing ensuring timely implementation, clear communication, and effective staff readiness.
8. Develop, maintain, and update departmental policies and procedures. Research and analyze federal and state regulations and recommend policy or process changes to ensure ongoing compliance.
9. Assist in the preparation and submission of required federal, state, and institutional financial aid and scholarships reports, including IPEDS, WISSIS, FTV/Gainful Employment, and FISAP.
10. Supervise and evaluate financial aid staff, providing leadership, coaching, and support to promote performance excellence and professional development.

Minimum Qualifications

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Working knowledge of financial aid regulations and eligibility requirements.
• Knowledge of policy development, documentation, and implementation within a regulated environment.
• Proficiency in using technology and data tools, including databases, spreadsheets, and reporting tools, to support compliance, decision-making, and continuous improvement.
• Ability to develop and maintain effective working relationships with students, staff and the public
• Ability to communicate effectively both orally and in writing with students/parents, external agencies and other staff
• Ability to organize and prioritize work and maintain accurate and detailed records
• Ability to analyze and articulate financial aid related calculations, including eligibility, awarding, and regulatory adjustments.
• Ability to resolve problems within an area of responsibility
• Ability to work in a team environment as well as independently with minimal supervision
  
  

EDUCATIONAL AND EXPERIENCE REQUIREMENTS:

1. Bachelor’s degree in computer systems, business administration, education or related field
2. Three (3) years of financial aid experience.

Supplemental Information

The Assistant Director-Financial Aid supports the Financial Aid Office and is available to start on or before June 1st.

Hours
Hours are generally Monday through Friday 8:00 a.m. to 4:30 p.m.

Application Materials

All applicants both (internal and external) must attach the following to the completed online application for consideration, applications that do not have the required attachments may not be considered.

1. Resume
2. Cover letter

Interviews
Selected candidates will be invited to interview. Interview date is to be determined.

Internal team members are encouraged to grow their careers at WCTC! To be eligible to apply for a new role, employees must be in their current position for at least six (6) months.


WCTC offers a wide range of outstanding benefits. Benefits include, but not limited to:

• Competitive compensation
• Comprehensive Benefits Package including health, dental, vision, life, long-term disability, supplemental life, flex spending accounts, and much more
• Generous time off and holiday schedule
• Eligibility in the Wisconsin Retirement System (ETF)
• Opportunities for professional growth and development (including tuition reimbursement, tuition waiver)
• Well-being activities to support personal and professional well-being
• Collaborative and supportive team environment

Under the direct supervision of the Director of Financial Aid, the Assistant Director of Financial Aid is responsible for ensuring the college and financial aid department are in full compliance with the standards set forth by the Department of Education for the administration of the Federal Student Aid and state aid programs. This position provides operational leadership for the daily administration of financial aid, ensuring timely, accurate, and compliant execution of all financial aid processes. Characteristic Duties and Responsibilities (include, but not limited to) ESSENTIAL DUTIES AND RESPONSIBILITIES - This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of the job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated on this description. Oversee and execute all Return of Title IV (R 2 T 4) calculations in accordance with federal regulations, ensuring accuracy, timeliness, and compliance. Manage the packaging of federal, state, and institutional financial aid, ensuring awards are aligned with regulatory and institutional guidelines. Assist with preparation for internal and external audits, ensuring all records and reports meet compliance standards. Identify and implement database elements, queries, and reports. Monitor aid programs, conduct audits, and resolve eligibility discrepancies. Serve as acting department lead in the absence of the Director, managing departmental functions and acting as the primary point of contact for staff and college stakeholders. Develop and deliver financial aid training for staff and campus partners, providing ongoing guidance and technical support to ensure consistent and accurate application of policies and procedures. Collaborate with the Director to interpret regulations and lead annual system setup and testing ensuring timely implementation, clear communication, and effective staff readiness. Develop, maintain, and update departmental policies and procedures. Research and analyze federal and state regulations and recommend policy or process changes to ensure ongoing compliance. Assist in the preparation and submission of required federal, state, and institutional financial aid and scholarships reports, including IPEDS, WISSIS, FTV/ Gainful Employment, and FISAP. Supervise and evaluate financial aid staff, providing leadership, coaching, and support to promote performance excellence and professional development. Minimum Qualifications REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:Working knowledge of financial aid regulations and eligibility requirements. Knowledge of policy development, documentation, and implementation within a regulated environment. Proficiency in using technology and data tools, including databases, spreadsheets, and reporting tools, to support compliance, decision-making, and continuous improvement. Ability to develop and maintain effective working relationships with students, staff and the public Ability to communicate effectively both orally and in writing with students/parents, external agencies and other staff Ability to organize and prioritize work and maintain accurate and detailed records Ability to analyze and articulate financial aid related calculations, including eligibility, awarding, and regulatory adjustments. Ability to resolve problems within an area of responsibility Ability to work in a team environment as well as independently with minimal supervision. EDUCATIONAL AND EXPERIENCE REQUIREMENTS:Bachelor’s degree in computer systems, business administration, education or related field. Three (3) years of financial aid experience. Supplemental Information The Assistant Director-Financial Aid supports the Financial Aid Office and is available to start on or before June 1st. Hours. Hours are generally Monday through Friday 8:00 a.m. to 4:30 p.m. Application Materials. All applicants both (internal and external) must attach the following to the completed online application for consideration, applications that do not have the required attachments may not be considered. 1. Resume 2. Cover letter. Interviews. Selected candidates will be invited to interview. Interview date is to be determined. Internal team members are encouraged to grow their careers at WCTC! To be eligible to apply for a new role, employees must be in their current position for at least six (6) months. WCTC offers a wide range of outstanding benefits. Benefits include, but not limited to:Competitive compensation. Comprehensive Benefits Package including health, dental, vision, life, long-term disability, supplemental life, flex spending accounts, and much more. Generous time off and holiday schedule. Eligibility in the Wisconsin Retirement System (ETF)Opportunities for professional growth and development (including tuition reimbursement, tuition waiver)Well-being activities to support personal and professional well-being. Collaborative and supportive team environment

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